Chat Shop

Turn casual WhatsApp conversations into automated sales with an AI-powered conversational commerce assistant.

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Stop Losing Sales to Slow Replies

Modern customers expect instant answers and immediate purchasing options directly within their messaging apps. If your team is overwhelmed by repetitive inquiries or off-hours requests, you are abandoning high-intent buyers. Chat Shop ensures every lead is answered, nurtured, and converted instantly.

Why Use Chat Shop?

24/7 AI Availability

Your digital storefront never sleeps. Handle inquiries and close sales automatically, even outside of business hours.

Native WhatsApp Checkout

Customers can browse products, add to cart, and complete payment without ever leaving their WhatsApp chat.

Multi-language Support

The AI automatically detects and responds in the customer's preferred language, breaking down geographical barriers.

Seamless CRM Sync

Every conversation, lead detail, and purchase is automatically synced to your central customer database.

Smart Product Recommendations

The AI understands intent and naturally suggests upsells and cross-sells to increase average order value.

Human Handoff

Complex queries or VIP customers are instantly routed to a live human agent with full context preserved.

How It Works

1

Customer Texts

A buyer sends a message to your WhatsApp Business number asking about a product.

2

AI Consults

The AI pulls from your product catalog, answers questions, and displays rich product cards.

3

Instant Checkout

Customer clicks "Buy Now" in the chat and pays securely without leaving the app.

4

Order Fulfilled

The order is synced to your backend inventory, and automated shipping updates are sent.

Who Is It For?

Retail & E-commerce Brands

Drive flash sales, handle returns, and offer personalized styling advice automatically via chat.

Service Businesses

Allow clients to book appointments, check availability, and receive reminders via WhatsApp.

Frequently Asked Questions

Does this require the WhatsApp Business API?

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Yes, Chat Shop connects via the official WhatsApp Business API. We handle the entire approval and setup process for your business account.

Can it handle complex product catalogs?

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Absolutely. The AI is trained on your specific inventory and can handle thousands of SKUs, filtering by size, color, and availability instantly.

What payment gateways are supported?

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We support major global and local gateways including Stripe, PayPal, Xendit, and Midtrans, allowing for seamless in-chat payments.

How does the AI know what to say?

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The AI is securely trained on your website data, PDF manuals, and previous chat histories to ensure it speaks accurately in your brand's specific tone.

Ready to Automate Your Sales?

Join hundreds of modern businesses using Chat Shop to double their conversion rates and provide instant support.

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